When you are looking for a new website or redesign of an existing website, you want one that works for you and your clients. And that’s our goal – to deliver a website that fits your vision and delivers the results you are looking for and ultimately makes you more profit by focusing on receiving ongoing referrals.
We do that by taking the time to follow 3 basic principles:
We listen
Our first step is to listen to what you want and what your needs are. We don’t assume and we don’t try to stick you into a template or system that isn’t going to deliver what you want. We want you to have the website or system that is right for you!
We observe
Once we’ve determined all the details of what you are looking for, we start our research. We want to determine what your competition is doing and how we can do it even better. We also review how you are currently reciveing referrals and how it can be improved. And that takes research.
We take action
Only after we’re clear on these points do we take action. We want to make sure that we create your vision in a way that gives you results. Whether that’s sales, subscribers or simply providing information to site visitors, we want it to be done in the best and most effective way possible.
Check out what our clients have to say!
"The reason I do many projects with Universal NYC is because of the remarkable communication system they put in place for their clients and the professional project management skills of their project coordinators. Their people always understand my needs and know exactly what I want for my site. Also, my first project was completed so promptly that I decided to route all my web projects to them.
"The best thing is that their staff always works with my own team to create a project that is exactly what I want and need."
Joel Kohn - FingerCheck.com
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